Step away for a while
Take a break from gambling and choose an activity without stakes or rewards.
Need support now? Gambling Help Online provides free, confidential support. gamblinghelponline.org.au ↗ General information only; not medical or financial advice.
On This Page
Wellbeing
Put your wellbeing first
Gambling can affect your finances and emotional health. You can seek help before things reach a crisis point.
Keep essentials protected
Set aside money for housing, food, bills and savings before considering any gambling spend.
Reach out to someone
Support is available if you want advice, a break or help for someone close to you.
Potential harms
Know what can go wrong
- Gambling is not a reliable way to earn income.
- Trying to win back losses may lead to spending more.
- Borrowing, hiding gambling or using essential funds are signs to stop and reassess.
- Bonuses and free spins can carry conditions and financial risk.
In Australia, ACMA identifies online casino games and online slots as illegal online gambling services. Read its ACMA consumer guidance.
Spending boundaries
Protect your money and essentials
Set limits in advance
If using a lawful service, check its available deposit and loss controls. A limit is a boundary, not a spending goal.
- Keep essential costs separate and do not borrow to gamble.
- Find out when a requested limit change starts.
- Check whether a limit applies to deposits, losses or both.
- If limits are hard to maintain, consider stopping and seeking independent support.
Time boundaries
Plan breaks and stopping points
- 01
Choose an end time
Decide when to stop before you begin, and set a reminder outside the gambling service.
- 02
Make space away from play
Close the service, silence gambling notifications and switch to another activity.
- 03
Check how gambling affects you
Notice any changes to sleep, work, relationships or how much you think about gambling.
- 04
Talk it through
If you regularly extend a session or struggle to stop, contact a support service.
Self-exclusion
Self-exclusion and access blocks
Self-exclusion can help put distance between you and a gambling service. Confirm what it covers and how it works; one request may not block every website.
| Choice | What to check |
|---|---|
| Casino exclusion | Check the provider’s process, duration, account coverage and any restrictions on reopening. |
| BetStop register | See the current terms |
| Device or payment blocks | Ask your device or financial provider about available blocking controls and their coverage. |
Read the national register’s scope and registration details directly at BetStop.
Warning signs
Notice changes in your gambling
Trying to recover losses
Trying to win money back, raising stakes or continuing after a loss.
Financial strain
Borrowing, bills left unpaid or difficulty protecting money for essentials.
Disruption to daily life
Poor sleep, secrecy, conflict or gambling taking precedence over work and relationships.
These signs may be a reason to seek support. This information cannot assess or diagnose your situation. Gambling Help Online offers resources to help you consider what to do next.
Get support
Independent help for Australians
Gambling Help Online
Free, confidential support and online counselling are available across Australia.
Get Bonus Now
BetStop register
Learn about the national register for self-exclusion from licensed online and phone wagering.
Claim Bonus
Get support
Find national and state gambling support services through Australian Government resources.
Play NowYou can seek help if another person’s gambling affects you. A support service can help you consider boundaries and your wellbeing.
Take a next step
Choose one helpful action
Speak with a counsellor
Gambling Help Online offers free, confidential support online.
Visit Gambling Help Online →Step away from gambling
Close gambling services, pause related notifications and choose an activity away from gambling. A support service can help you plan ahead.
Browse support options →Review what exclusion covers
BetStop covers Australian-licensed online and phone wagering. Check its scope and registration process.
Go to BetStop →Get support for yourself
You can seek help when someone else’s gambling affects your wellbeing, relationships or finances.
Find help →Common questions
Responsible Gambling FAQs
How can I use Shambala responsible gambling tools?
Shambala lists deposit limits, reality checks, self-exclusion and account closure. Check the official site or account settings for current instructions and what each option covers.
Are Shambala deposit limits enough on their own?
No. A limit is one possible safeguard, and its coverage may be specific. If you find it difficult to stick to boundaries, consider a break and independent support.
Does BetStop cover Shambala?
BetStop covers Australian-licensed online and phone wagering providers. Check its official scope before relying on it for a particular service.
Can I get help if someone close to me gambles?
Yes. Gambling Help Online provides information and support for people affected by another person’s gambling.
More information
Related Information
Shambala responsible gambling: steps for safer play
Recognise when gambling may be harmful
Gambling can affect money, relationships, work and wellbeing. Consider taking action if play feels hard to control, takes more time or money than intended, or leads to borrowing, hiding losses or chasing them.
In Australia, treat gambling as entertainment, not a source of income. No game or strategy guarantees a win, and losses can build up. If gambling brings stress or conflict, step away and talk with someone you trust.
Shambala deposit limits and spending boundaries
Shambala lists deposit limits among its safer gambling tools. A limit set in advance may help you stay within an affordable amount; keep essential expenses and commitments protected. Do not raise a limit to chase losses or qualify for an offer.
The current welcome package is: up to €500 or 5 BTC + 180 free spins across 4 deposits. The deposit bonuses are 100% up to €100 or 1.25 BTC on the first deposit; 50% up to €100 or 1.25 BTC on the second; 50% up to €200 or 1.25 BTC on the third; and 100% up to €100 or 1.25 BTC on the fourth. The 180 free spins are awarded on the first deposit within the four-deposit package. The minimum deposit is €20 or 0.001 BTC. Wagering is 50x for bonuses and free spin winnings. Conditions can affect withdrawals, so read the terms and consider whether a bonus fits your boundaries.
Shambala safer gambling tools and habits
Shambala lists deposit limits, reality checks, self-exclusion and account closure as responsible gambling tools. Check the official site or account settings for instructions and the effect of each option.
A steady routine may help you play more safely. Set a spending boundary and stopping point before you begin, keep gambling separate from essential costs, and take breaks instead of playing when upset, tired or under pressure. Reality checks can help you notice time spent, but they do not replace personal limits or professional support.
Keep your account details and payment access private. Do not use gambling to manage money or emotional difficulties. If you reach a limit, do not open another account or switch payment routes to continue. A trusted person may help you keep to your decision.
Shambala self exclusion and taking a break
Self-exclusion may help if you want to restrict your access to a gambling service. Shambala lists self-exclusion and account closure, but the process and duration are not published on the official site. Check the current instructions before relying on this option.
If gambling feels out of control, stop depositing and check Shambala’s official site for information on self-exclusion or account closure. You could also block access to gambling websites or payment methods and tell someone you trust. These steps add barriers, while support from a qualified service may also be important, particularly if debt, anxiety or relationship difficulties are involved.
Find help in Australia
People in Australia concerned about their own gambling or someone else’s can contact gambling support and counselling services in their state or territory. A GP or mental health professional may discuss options and referrals. Shambala does not list specific help organisations, so check official Australian government or health-service directories for local services.
Seek help early rather than waiting for stress or losses to increase. If someone close to you is affected, talk without blame and encourage them to contact a support service. Shambala states that the minimum age is 18; anyone younger must not gamble.
